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Before continuing, please confirm that you understand the research-only nature of the products supplied by Reliable Research Labs.

Research-use notice

Products are supplied exclusively for legitimate laboratory research, analytical and in vitro applications. Reliable Research Labs does not provide dosage, preparation, administration, treatment or personal-use guidance.

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I confirm that I am 18 years of age or older.

I understand that all products are supplied solely for legitimate laboratory research, analytical, educational or in vitro applications.

I understand that the products are not intended for human or animal consumption, therapeutic use, diagnostic use, cosmetic use or personal application.

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Refund policy

Refund Policy

Last updated: 20.09.2026

1. Right to cancel Under the UK Consumer Contracts Regulations, you have the right to cancel your order within 14 days of receipt, without giving a reason, for a full refund — provided the item is unused, unopened, and in its original condition and packaging.

2. Exceptions Because our products are sealed goods that are not suitable for return once unsealed for hygiene and safety reasons, we cannot accept returns or offer refunds on any item where the seal has been broken or the packaging opened, except where the item is faulty or damaged.

3. Faulty or damaged items If your order arrives damaged, faulty, or incorrect, contact us at reliableresearchlabs@gmail.com within [2] days of delivery with your order number and photos of the item. We will arrange a replacement or full refund, including return shipping costs where applicable.

4. How to request a return Email reliableresearchlabs@gmail.com with your order number before sending anything back. Items returned without prior authorisation may not be accepted.

5. Refund processing Approved refunds are issued to your original payment method within [5] business days of us receiving and inspecting the returned item.

6. Non-refundable items Any bundles, sale items, or custom orders you don't want to be returnable — list here, or delete this section if none